Frequently Asked Questions

Flavoured Edible Cutlery is made from 100% naturally produced multi-grain flour and extracts from wheat, rice, cane sugar, millet, corn, tapioca and mung bean.

Edible spoons/stirrers will be stay strong upto 15 minutes while straws can last upto 20 minutes before starting to get soggy.
 
Our edible spoon is strong enough to be used to cut into cooked meat (without bones). Please remember that it is an edible spoon and not a plastic, wooden or steel knife. As it is baked, it may break with excessive force.
 
“Minimum order quantity is 1 pack plus shipping. Don’t forget to check our combo pack special deals.”
 
Please contact us at info@useneat.com.au for special offers on bulk orders and catering services.
 
The shelf life for spoons and stirrers is 12 months and 9 (nine) months for straws – provided it stays in its original sealed packaging. It can stay good for up to 3 months beyond expiry date; however, some change is taste may occur.
 
It can lose crispiness if the packet is opened and spoons left in the open. It can still be edible with some change in taste. Since our edible cutlery is made with flours, it can also be contaminated by frequent touching and moisture in the open atmosphere. You may wish to consider storing open packs of spoons in a sealable box / zop lock bag.
 
It can be used several times for dry food items like – salt, spices, powders, tea, coffee, sugar etc. Our edible spoon is like a biscuit, it will absorb moisture and may turn soggy if left in the open air. As you would do with other food items, use the same spoon in the same food item to avoid cross-contamination.
 
Currently the following flavours are available: Regular spoons are available in two flavours – Sweet and Savoury; Dessert Spoons are available in Sweet flavour only; Straws are available in six flavours – Choco Lust, Coffee Java, Vanilla, Strawberry, Lime Pinch and Mint Blast; and Stirrers are available in Sweet flavour only
 

Unlikely. Use N Eat edible cutlery is made with flavours that will complement your food be it your meal, dessert or a soup. It is not expected to overpower the taste of your food item.
We would love to hear from you on your experience.

Edible cutlery is made from 100% naturally produced multi-grain flour and contains no added preservatives. Please check ingredients and nutrition facts before using.
 
No, our edible cutlery is made from naturally sourced grains, spices and flavours and nothing is used for coating.
 
Yes. No animal product is used in making edible cutlery.
 
Not yet, but we are conscious of the demand for Gluten-free edible cutlery. Our research team is working on developing a Gluten-free option. Stay tuned for updates.
 
As edible cutlery is made from naturally sourced materials, it is unlikely to cause any side effects if you eat them regularly.
 

Our edible cutlery is designed for human consumption with or after your meal, minimising disposable cutlery waste. If not eaten, edible cutlery can be put into Green Organic Recycling for composting, where it will naturally biodegrade within 1 to 2 weeks. As it is made from naturally sourced ingredients, it is perfectly safe for backyard composting as well. If put in landfill/General waste, it should still decompose, but it may take longer subject to external conditions.”

We have a limited pick up points where your order will be available for pick up at a nominal charge of $1 Current pick up points: Greenacres (Adelaide, SA) XX (Perth, WA) xx (Brisbane, QLD) XX (Sydney, NSW) XX (Melbourne, VIC)”

Our plastic usage is minimal – less than 5% of overall packaging used. And we will be offsetting 100% for plastic usage, energy and carbon footprint through our partners.
 

Edible cutlery is a baked product, hardened for intended use as spoon/straw etc. Please use individual judgement before biting into edible cutlery as we value your smile more than the edible cutlery. Happy eating!

Shipping, Refunds, and Return Policies

Orders received before 5pm are dispatched typically within 3 business days and the delivery typically takes 5-10 days for standard delivery to metro regions. Possibly longer for regional areas.
Currently we only ship within Australia. But will be expanding our delivery network in the future. If you are interested, we may be able to put you in touch with an edible cutlery supplier in your country of residence. Please email us at info@useneat.com.au with your request
While all of our edible cutlery products are packed to make sure they arrive safely without damage, we understand that things like this can happen during transport. We will offer credit for broken cutlery in your next purchase provided you contact us within one 3 days from delivery of your order. Please contact us if you wish to receive a refund for broken cutlery items.
Once the item is marked as shipped, a tracking number will be issued and shared with you. Unfortunately, we can’t make any changes to your delivery address once tracking number is emailed to you. Please contact our shipping partner (with tracking details) to check if you can redirect your order to the correct address. Please contact our support team for further assistance.
Orders can be cancelled within 24 hours after placing the order. Once the order is marked as shipped the cancellation request will no longer be accepted. Please contact our support team for further assistance.